Terms And Conditions

Introduction

Hurelife LLP, on behalf of itself and its affiliates under the brand Cure and Save ("Cure and Save”, “We”), is the author, owner and publisher of the internet resource www.cureandsave.com and the mobile application „ Cure and Save.(“App” or “Website”)

TERMS, NATURE AND APPLICABILITY

Please carefully go through these terms and conditions (“Terms”) and the privacy policy (“Privacy Policy”) before you decide to access the Website/ App or avail the services made available on the Website/ App by Cure and Save.

These Terms and the Privacy Policy together constitute a legal agreement (“Agreement”) between you and Cure and Save in connection with your visit to the Website/ App and your use of the Services (as defined below).

A medical practitioner or health care provider (whether an individual professional or an organization) or similar institution wishing to be listed, or already listed, on the App/Website, including designated, authorized associates of such practitioners or institutions (“Practitioner(s)”, “Health care provider” or “Physician”).

The Agreement applies to you as you area patient, his/her representatives or affiliates, searching for doctors through the Website/App(“you” or “User”); or Otherwise a user of the Website (“you” or “User”).

This Agreement applies to those services made available by Cure and Save on the App (“Services”), for Users, the Facility to (i) create and maintain „Health Accounts‟, (ii) search for Practitioners by name, specialty, and geographical area, or any other criteria that may be developed and made available by Cure and Save, and (iii) to make appointments with Doctors.

The Services may change from time to time, at the sole discretion of Cure and Save, and the Agreement will apply to your visit to and your use of the Website/App to avail the Service, as well as to all information provided by you on the Website/App at any given point in time.

This Agreement defines the terms and conditions under which you are allowed to use the App and describes the manner in which we shall treat your account while you are registered as a member with us

The content of the app (web/mobile), pertains to online consultation for Doctor, amongst other services, facilitates in finding and comparing prospective doctors and health care providers in identified locations ("service") and this service is provided only in good faith. The services of online consultation for Doctor are essentially provided to bridge the information gap between patients and doctors.

This document is an electronic record in terms of IT Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the IT Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3(1) of the IT (Intermediaries guidelines) rules, 2011 that require publishing the rules and regulations, privacy policy and terms of use for access or usage of Cure and Save website and Application.

Terms & Condition

Your use of the app and services and tools are governed by the following terms and conditions ("Terms of Use”) as applicable to the app including the applicable policies which are incorporated herein by way of reference. If you transact on the app (web/mobile), you shall be subject to the policies that are applicable to the app for such transaction. By mere use of the Application, you shall be contracting with Cure and Saveand these terms and conditions including the policies constitute your binding obligations, with Cure and Save.

We request you to carefully go through these terms of use ("Terms of Use") before you decide to avail the services of Cure and Saveby registering with the app to avail our services, you irrevocably accept all the obligations stipulated in these terms of use and agree to abide by them. Accessing the website/app through any medium, including but not limited to mobile phones, smart phones and tablets, are also subjected to these terms of use. These terms of use supersede all previous oral and written terms and conditions (if any) communicated to you. By using this Website/App, you signify your agreement to these Terms of Use as well as the website's www.cureandsave.com and Cure and Save App(which is hereby incorporated by reference herein).

We reserve the right to modify or terminate any portion of this Agreement or website/app or the services offered by the company for any reason and at any time, without notice and without liability to you or any third party. To make sure you are aware of any changes, please review these terms of use periodically.Your use of the app following any such modification constitutes your agreement to follow and be bound by the Agreement so modified.

You acknowledge that you will be bound by this Agreement for availing any of the Services offered by us. If you do not agree with any part of the Agreement, please do not use the App or avail any Services. Your access to use of the Website and the Services will be solely at the discretion of Cure and Save. The app should not be used in cases of medical emergencies and Cure and Save does not, and should not be considered in any form to be a substitute for a doctor or a hospital.

The Agreement is published in compliance of, and is governed by the provisions of Indian law, including but not limited to:

  1. the Indian Contract Act, 1872
  2. he (Indian) Information Technology Act, 2000, and
  3. he rules, regulations, guidelines and clarifications framed there under, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI 3 Rules”), and Information Technology (Intermediary Guidelines and Digital Ethics Code) Rules, 2021 (the “IG Rules”).
Registration For The Application

We encourage you to independently verify any information you see on the app with respect to a doctor or healthcare provider that you seek to make an appointment registration: If you wish to schedule an appointment with a doctor or conduct a transaction on the app, you will have to register on the app and become a registered user.To register onto the app, a user will have to provide information such as his/her name, email address and phone number.

Registration is only a onetime process and she/he shall login/sign into his/her account using the same credentials as provided during the registration process(Using their registered phone number). We request you to please safeguard your password to your account on the app and make sure that others do not have access to it and it is your responsibility to keep your account information safe and current.

You understand thatCure and Save may introduce a fee for registration on the web ("Registration Fees"). Registration Fees, if and when introduced shall be nonrefundable. Cure and Save may introduce special features which may be made available to Cure and Save users who pay registration fees.

Information Uploaded By You On The App

You understand that you may have the option of uploading your health / medical information on the app in order to enable your doctor access your previous medical history. While Cure and Save takes utmost care with respect to the security of the information you decide to upload, you understand that any information that you disclose on the app is at your own risk. By uploading / sharing / disclosing your medical information on the app, you hereby give your consent to app to store such health / medical information on Cure and Saveservers. Cure and Save will retain such medical / health information you upload on the app for as long as it is needed to fulfill the service you seek to avail on the app. If you delete your account, Cure and Save Online consultation for Doctor will delete such medical / health information.

But please note:

  1. There might be some latency in deleting this information from our servers and backup storage.
  2. We may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
Sharing Of Information Uploaded By You On The App

Unless you specifically consent to share information, medical or otherwise, with either doctors or third party service providers, app does not share such information that you upload on the app. While Cure and Save takes utmost care with respect to the security of the information you decide to share, you understand that any information that you disclose on the App is at your own risk. In the event you do not trust Cure and Save with such information, please do not share such information on the app, while Cure 4 and Save endeavors to protect any information uploaded or shared by you on the app, you understand that Cure and Save shall not be held liable or responsible for the loss or damage to such information on the app. It is your responsibility to ensure that you have all your information, medical or otherwise, stored on your hard drive. You hereby agree not to use the app as an "external storage" to store your medical / health records

Cure and Save will follow the law of land in case of any constitutional court or jurisdiction mandates to share the Health Records for any reason.

Collection Of consultation Fees

You understand that Cure and Save provides various services with respect to the System. While providing thesepaid services (“paid service”) for which costs will be incurred by you and Cure and Save may provide billing on behalf of the doctor or health care professional. Should you wish to avail those paid services, you acknowledge thatCure and Save will collect the payment for such paid services for and on behalf of the doctor or healthcare professional providing such clinical services. You acknowledge and confirm that Cure and Save shall not be liable for the treatment or be treated as the health care provider on account of such collection of the payments or for provision of such paid services, for any reason what so ever. The Hurelife shall deduct 15% Service Charge from each billing amount to the doctor. Hure Life LLP has the right to change the Service charges, shall be adopted in the event of any up gradation in the application or in the release of new APP version.

Clinical Support Information

We may provide information to assist you in clinical decision-making. This may include information and reminders concerning drug interactions, allergies, dosages, as well as general health-care related information and resources. The information and materials available through the app are for informational and educational purposes only and are not intended to constitute professional advice, diagnosis or treatment, or to substitute for your professional judgment. Information that may be placed on the app by third parties are beyond our control. We are not responsible for the accuracy or completeness of information available from or through our app. You assume full risk and responsibility for the use of information you obtain from or through this app, and you agree that Cure and Save is not responsible or liable for any claim, loss, or liability arising from the use of the information. We do not recommend or endorse any provider of healthcare or health-related products, items or services, and the appearance of materials on the app relating to any such products, items or services is not an endorsement or recommendation of them. You agree to review the definitions, functionality, and limitations of the services, and to make an independent determination of their suitability for your use.

Selecting Your Doctor Or Healthcare Provider On The App

The App allows you to select and schedule appointments with doctors and health care providers registered with the website and Cure and Savemobile App. While choosing your doctor or healthcare provider on the App, you understand and accept that: You are ultimately responsible for choosing your own doctor or healthcare provider 5 andCure and Save shall not be held responsible or liable for the selection of such doctor or healthcare provider

Cure and Save will provide you with lists and/or profile previews of doctors and health care providers who may be suitable to deliver the health care that you are seeking based on information that you provide to Cure and Save (such as area of specialty and geographical location). For certain specific services, Cure and Save may choose a doctor or healthcare provider on your behalf based on the nature of services you request and on the doctor or healthcare professional available to provide you with the clinical services for the same. Please note that Cure and Save does not recommend or endorse any doctors or health care providers mentioned on the app. Does not make any representations or warranties with respect to these doctors or health care providers or the quality of the healthcare services they may provide Cure and Save shall not be liable for any reason whatsoever for the services provided by the health care professional or doctor, and we bear no liability for the consequences to you, of your use of the system or services. Information regarding doctors and health care providers and practice information found on the app is intended for general reference purposes only. You are encouraged to independently verify any such information you see on the website/app with respect to a doctor or healthcare provider that you seek to make an appointment with.

Without prejudice to the generality of the above, Cure and Save is not involved in providing any healthcare or medical advice or diagnosis and hence is not responsible for any interactions between User and the Doctor. User understands and agrees that Cure and Save will not be liable for:

  1. User interactions and associated issues User has with the Doctor;
  2. the ability or intent of the Doctor (s) or the lack of it, in fulfilling their obligations towards Users;
  3. any wrong medication or quality of treatment being given by the Doctor (s), or any medical negligence on part of the Doctor (s);
  4. inappropriate treatment, or similar difficulties or any type of inconvenience suffered by the User due to a failure on the part of the Doctor to provide agreed Services;
  5. any misconduct or inappropriate behaviour by the Doctor.
No Doctor - Patient Relationship, Not For emergency Use

Please note that some of the content, text, data, graphics, images, information, suggestions, guidance, and other material (collectively, "Information") that may be available on the app (including information provided in direct response to your questions or postings) may be provided by individuals in the medical profession. The provision of such Information does not create a licensed medical professional/patient relationship, between Cure andSave and you and does not constitute an opinion, medical advice, or diagnosis or treatment of any particular condition, but is only provided to assist you with locating appropriate medical care from a qualified practitioner.

We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, quality of work, expertise or other information provided on the website. We do not in any way endorse any individual described herein. In no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on such information.

The Services are not intended to be a substitute for getting in touch with emergency healthcare. If you are an End-User facing a medical emergency (either on your or a another person‟s behalf), please contact an ambulance service or hospital directly.

Advice Of Counsel Each Party acknowledges

Having fully read these terms of use in its entirety.

Having had full opportunity to study and review these terms of use;

Having been advised that counsel for us has acted solely on our behalf in connection with the negotiation, preparation, and execution of these terms of use.

Having been advised that all parties have the right to consult and should consult independent counsel respecting their rights and duties under these Terms of Use.

Having had access to all such information as has been requested. You have read these terms of use and agree to all of the provisions contained above.

SMS Messages And Push Notifications Received From The App SMS

You understand that once you register as a Cure and Saveuser on the app, you will receive OTP SMS messages from Cure and Save on your registered mobile number. These messages could relate to your registration, transactions that you carry out through the app. Please note that Cure and Save will send these SMS messages only to the registered mobile number. It is your responsibility to ensure that you provide the correct number for the transaction you wish to enter. Further, Cure and Save may also send Push notifications and reminders to you with respect to appointments scheduled by you for the services. Please note that while Cure and Save to provide these notifications and reminders to you promptly, Cure and Save does not provide any guarantee and shall not be held liable or responsible for the failure to send such notifications or reminders to you. It is your responsibility to ensure that you attend any appointments that you may schedule with a doctor or a health care provider through the website.

Availability, Appointment, Rescheduling, Free Review And/Or Cancellation

E-consultations shall be available for family physician & multi specialties Econsultation from a specific doctor/physician shall be available subject to his/her availability/willingness/discretion. Confirmation of your appointment with a specific doctor/physician, as per his/her availability, shall be sent to you via SMS and/or Email. Cure and Save Online consultation for Doctor reserves the right to reschedule or cancel an appointment without any prior notice. The time provided for consultation to 7 you is indicative and actual consultation time may change depending on the consulting doctor's discretion.

The User have the availability of one free consultations within 7 days from the date of the Paid consultation.Your consulted doctor reserves the right to provide such post consultations, free review consultations etc., and your booking, rescheduling or cancellation of that further appointments shall be done based on the advices from the doctors.